How online counselling works
Starting therapy can feel like a big step. Here's exactly what to expect.
Get in touch
Book a free 10–15 minute introductory phone call to ask questions and see if we're a good fit. Or, if you're ready, you can book an online session or request an in-person session directly.
- Choose a time that suits you
- We’ll meet briefly via telephone call
- Ask anything you want to know
- No obligation to continue
Your first session
We’ll meet online by video call or telephone, or in person in Sandbach, for 50 minutes. This is your space to share what's on your mind. I'll listen, and we'll start to explore what matters to you.
- Online: find a quiet, private space
- Online: join with the Teams link I send
- In person: arrive at your start time
- Share as much or as little as feels right
- There's no wrong way to start
Ongoing sessions
If we're a good fit, we can continue meeting regularly. Weekly sessions often work best but we’ll find what suits you.
- Book sessions as you go or in advance
- Same time each week is often helpful
- We'll check in on your progress
- You're always in control of the pace
Ending therapy
When you're ready to finish, we'll plan a thoughtful ending together. Therapy doesn't have to last forever. The goal is for you to feel ready to move on.
- You decide when to end
- We'll take time to reflect on your journey
- Endings are an important part of the process
- The door is always open to return
Practical information
What you'll need for online sessions
- •A device with camera and microphone (phone, tablet, or computer)
- •A stable internet connection
- •A private, quiet space where you won't be interrupted
Before your first session
- •You'll receive a client agreement to review and sign
- •Online sessions are paid by card when you book, and your confirmation email includes the Teams link
- •In-person sessions are paid by a secure payment link, within 24 hours of my confirmation email
- •For online sessions, test your camera and microphone beforehand
In-person sessions
- •58 The Hill, Sandbach CW11 1HT
- •There's a small step at the entrance
- •There's no waiting area, so please arrive at your start time
- •If you have access needs, please get in touch before booking
Availability
I'm available evenings and weekends. For online sessions, you'll see my next available times in the calendar. For in-person sessions, you can request a date and time on the booking page. I aim to respond to all enquiries within 48 hours.
Frequently asked questions
Questions you might have before getting started.
Ready to take the next step?
Arrange a free introductory call or choose a session time, whichever feels right.